Happy Birthday to us!
It’s been a full year this week since we purchased Phase 3 Connectors Limited – Manufacturer of connectors for the power distribution and entertainment industry – from an administrator. We started off with the mindset that things were better than it appeared to be…..
Our journey started by ensuring customers were aware that Phase 3 were back in operation. Delivering legacy orders and delivering orders that had been paid for previously but had never yet been delivered. We wanted to gain trust with clients by ensuring that all these issues were taken care off. The first three months were very hectic. Slowly, we were able to get back on track and with replenished stock on the shelfs we were then able to offer next day delivery on standard connectors.
We have seen many new and old customers. We have also allowed for payment by credit card which enables us to perform an immediate dispatch to our customers. Many suppliers were owed money from the previous owner, we worked hard with our suppliers to assist in recouping lost revenue. To this date, Phase 3 have remained with the same supplier.
In July this year, we engaged with a web design/development agency, PageNorth, based in Glenrothes, Fife. The support PageNorth has given us has been invaluable. Our e-commerce website was designed, developed and launched all within a few months. We worked closely with PageNorth and learned about social media, blogging, driving traffic to the website etc. We believe our website gives customers confidence in purchasing our connectors as well as raising brand awareness. The website has brought us many new customers as well as many blue chip customers in the Power Distribution industry and Entertainment markets. We recently travelled to Dubai, Netherlands, Spain and Germany to secure contracts with new and existing distributors. We have had our Australian Distributor visit us here in the UK.
We are about to gain full UL Approval with ISO9001 already gained earlier this year.
Fantastic opportunities exist to gain further business is the USA whilst, of course, we remain focused in growing the company. It’s a nice position to be in, to be able to turn a company around and ensure we continue the journey well into 2017.
It’s worth browsing our website as we are able to show all our products and our test reports. You can read information about our company and will notice the most important message being quality. Our goal is to remain highly accredited which gives our customers the confidence in our products as well as growing long term business relationships.
Here’s to the years to come where, hopefully, we will grow from strength to strength.